Announcement New Support Ticket System

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Mitch

Manager
Staff member
Manager
Jun 25, 2019
38
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Australia
Discord
Mitch#3456
#1
Hello Everyone,

Rank Applications are now open!

We have implemented a new system that allows you to apply for your rank without other people being able to see. You are also able to use this ticket to appeal for your ban/mute. This new system is using our support tickets on the forums, To do this follow these instructions:
  1. Make sure you are logged in to the forums.
  2. Go to the nav-bar at the top and click the big Support Ticket button.
  3. Once in the Support Ticket page, click Open Ticket.
  4. Change your department to the application/appeal you are filling out.
  5. Set the prefix to Pending and the tickets name to, (Your IGN)’s Appeal/Application.
  6. Fill out the questions below.
  7. Click Open ticket at the bottom.
Those steps should help you make and submit your ticket to the forums. Once your ticket has been created, the forums team will take up to 2 weeks to discuss and reply to your ticket.

Thanks,
Hyskies Management Team
 
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